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Privacy Policy

Privacy and Security Policy

Last modified: 5/18/2018

Introduction

At Cohub ("Company" or "We"), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website cohub.com, any website hosted by cohub.com, or any website using our services (our "Services") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

If you are a storefront owner or website using our Services, you agree to post your own privacy policy on your storefront which covers all collection and use of information applicable to your business. You also must obtain permission for us to collect and use information in accordance with this policy. If you collect any sensitive or personal information about your customers using our Services, then you must get express consent from them for us to collect and use this information.

If you are a visitor or user of a storefront that has linked to this policy, then this policy governs usage of information by us and by that storefront and you agree that “we,” as used in this policy, includes both Cohub and the storefront you are visiting.

This policy applies to information we collect:

  • On cohub.com.
  • On any website or storefront using our Services.
  • In email, text, and other electronic messages between you and this website and our Services.
  • Through mobile and desktop applications you download from the Services.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  • Through APIs and other electronic data exchange with the Services.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services or this website. By accessing or using the Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our website and Services are not intended for children under 13 years of age. No one under age 13 may provide any information to us through the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at legal@cohub.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information the website collects that is defined as personal or personally identifiable information under applicable law ("personal information").
  • That is about you but individually does not identify you.
  • About your internet connection, the equipment you use to access our Services, and website usage details.
  • Through storefronts using our Services, your name, email, address, payment information, company name, phone, IP address, and other data about the device being used.
  • Data about the web pages within our Services that you visit, such as how and when you access your account, the browser you use, and your network connection.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • Directly from third parties.
  • Directly from storefronts using our Services.

Information You Provide to Us. The information we collect on or through our Services may include:

  • Information that you provide by filling in forms on our website or one of our Customers’ websites. This includes information provided at the time of registering, subscribing, posting, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services.
  • If you will use the Services to process payments or sell goods through a storefront, you may be required to provide us your business address, business type, business ID number, date of birth, bank account information and government issued identification numbers, and other relevant information. We use this information to provide transaction risk and fraud assessment, and to comply with Law.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete.
  • Details of transactions you carry out through our Services and of the fulfillment of your orders.
  • If you are a customer at a storefront using our Services, personal and financial information you provide when placing an order or accessing the storefront.
  • Financial information when placing an order through our Services.
  • Your search queries.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the website or transmitted to other users of the Services or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our website and Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our website and websites using our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). You can find information on how you can opt out of behavioral tracking on this website at cohub.com/terms and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including, without limitation, by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Services according to your interests.
  • Speed up your searches.
  • Recognize you when you return to our website or a storefront using our Services.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
  • Web Beacons. Pages of our the website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, provided by the Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Things We Don’t Do With Your Information

We never:

  • Share, disclose, sell, rent, or otherwise provide Personal Information to other companies (other than to storefronts you interact with), except for use in our own marketing.
  • Share your personal information with unaffiliated or non-agent third parties for promotional purposes without your consent.
  • If you are a storefront, use Personal Information we collect from your customers through your website to independently contact or solicit your customers.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Services and information to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account/subscription, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Services or any products or services we offer or provide through our website.
  • To allow you to participate in interactive features on our website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences, such as Google Analytics Advertising. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

If you'd like to opt out of Google Analytics Advertising features, please visit and review these websites:
https://tools.google.com/dlpage/gaoptout/
http://optout.networkadvertising.org/?c=1#!/

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the company about our Services users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use located at cohub.com/terms and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Accessing and Correcting Your Information

You can review and change your personal information by logging into your account and visiting your account profile page.

If you delete your User Contributions, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other users.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to legal@cohub.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is encrypted using SSL technology and/or tokenization.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and recommend using our two factor authentication feature.

Security Measures

We recognize the importance of maintaining the security of your personal information. Whether you are on our website or using our mobile services, we use reasonable security measures, including administrative, technical, and physical safeguards. We follow industry standards on information security management to safeguard your information. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we have established.

Email Security

"Phishing" is a common email scam where your email address is used to contact you and ask for personal or sensitive information. Always be cautious when opening links or attachments from unsolicited third parties. Also know that we will not send you emails asking for your credit card number, social security number, or other personally identifiable information. If you are ever asked for this information, you can be confident it is not from us.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by the email address specified in your account and/or through a notice on the home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@cohub.com